GOALS AND OBJECTIVES

Goal 1: Branding

• Objective 1: Reintroduce Healthworks to the Community​
• Objective 2: Increase Brand Awareness​
• Objective 3: Share UDS Measures​

Goal 2: Workforce

• Objective 1: Maintain Employee Retention at 87%
• Objective 2: Maintain <10% Vacancy Rate (over 2024)
• Objective 3: Invest in Employee Professional Development
• Objective 4: Create a Comprehensive Compensation Plan
• Objective 5: Decrease Provider Burnout by 50% (over 2024)

 Goal 3: Grow Volume

• Objective 1: Increase Peds Volume by 20% (over 2024)
• Objective 2: Explore Home Health and Faith Community Outreach (new line of business)
• Objective 3: Increase BH Visits by 20% (over 2024)
• Objective 4: Pilot Pre- and Post-Natal Service Line

Goal #4: Financial Sustainability

• Objective 1: Increase Net Revenue by 1.5 Million Over Three Years
• Objective 2: Decrease Above 30 Day AR by 30% (10% each year)

Goal 5: Care Quality

• Objective 1: Increase Colorectal Screening by 20% (over 2024)
• Objective 2: Increase Breast Screening by 30% (over 2024)
• Objective 3: Schedule patients not seen in 24 months for a provider visit
• Objective 4: Increase Access to Specialty Care

 

Adopted, HealthWorks Board of Directors

April 29, 2025